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ING payment plugin for AfterPay and Buy Now Pay Later
ING is a popular PSP. You are able to offer AfterPay via ING.
This guide describes the steps to quickly install, configure, test and activate the AfterPay payment methods in your ING connected store.
ING currently offers this payment method:
- 14-day invoice - This is the default 14-day invoice payment method in AfterPay. It is primarily meant for business-to-consumer sales.
The available payment methods per country for ING can be found in this table:
|Country||14-day invoice||Direct Debit||Campaign invoice||Fixed instalments||Flex payment||B2B invoice|
In this chapter we will explain how you can configure AfterPay for your ING connected webshop(s).
Configure test mode
At this point you should have received the API keys from AfterPay. If this is not the case you can reach out to your contact person at AfterPay or to email@example.com.
Once you received the keys from AfterPay you can forward them to firstname.lastname@example.org. ING will respond to this mail with the confirmation that they configured the keys for test. Please follow the instructions of ING to make AfterPay accessible for you to start testing.
|Note - The orders that are send to our test environment are not processed, invoiced and paid. We recommend testing AfterPay in a non-publicly accessible test environment, in order to prevent real orders from coming in during the test phase. If this is not possible, we advise you to block the payment method based on IP address or clearly indicate that the payment method is in test mode if this is also not possible.|
After completing the setup the next step is to test the connection.
Standard test scenarios
Please submit the following test scenarios. To check your own test transactions proceed to paragraph check test order. Complete the table with your order numbers and send it to your AfterPay Implementation Manager. You can put multiple test cases in one order but please refer to the right order number after each testcase.
|#||Test case||Order number|
|1.||Test an order with multiple products|
|2.||Test an order with a fixed discount|
|3.||Test an order with a percentual discount|
|4.||Test an order with a shipping fee|
|5.||Test an order with an alternate delivery address|
|6.||Test an order with pick-up points (if applicable)|
|7.||Test an order with store pick-up (if applicable)|
|8.||Test an order with a house number addition|
|9.||Test and make sure the VAT is correcly received by AfterPay|
|10.||Test an order with a payment fee if applicable (not recommended to be used)|
Customer facing messages
It is also necessary to check if the error messages are correctly shown to the customer.
- Test a rejected authorize. Please make sure that the customer friendly message is displayed correctly in the check-out.
- Test validation error. Please make sure that the customer friendly message is displayed correctly in the check-out.
Check test order
You are able to verify the transactions on the AfterPay side by yourself. You can do this with the "GET ORDER" call. You can send these calls for example with Postman. The response will show you how the transactions a registered on the AfterPay side. Documentation for the "GET ORDER" call can be found below.
Returns the contents of the specified order
In this chapter we will explain the AfterPay visual guidelines you need to apply to your webshop.
Logos and banners
For convenience and a familiar customer experience, please integrate/enclose the AfterPay logo in your Checkout next to the payment method. Please refer to our Merchant Playbook for full details on how to make the customer experience smooth and frictionless.
When Implementing the AfterPay logo throughout the shopping experience please ensure you are using our URL, not by downloading the image. The AfterPay logos are hosted on a Content Delivery Network (CDN) to ensure the best performance and availability for your website. Furthermore, you do not have to care about changes, which are all done by AfterPay.
We provide two types of logos through our CDN - .svg and .png. We recommend using the AfterPay logo as a .svg file with regard to the quality and size of the file. If you prefer .png just change the end of the URL to .png. We also offer the AfterPay logo in different color schemes. Depending on your individual website background, choose the AfterPay logo that fits best.
|AfterPay Checkout Logo in SVG, 4.3Kb||https://cdn.myafterpay.com/logo/AfterPay_logo_checkout.svg|
|AfterPay Black Logo in SVG, 5.44Kb||https://cdn.myafterpay.com/logo/AfterPay_logo_black.svg|
|AfterPay White Logo in SVG, 5.61Kb||https://cdn.myafterpay.com/logo/AfterPay_logo_white.svg|
Terms and conditions
In this chapter we will explain which steps you need to take to enable the payment method on production. For the final go-live a contract between you and AfterPay is required.
Configure live mode
After you have successfully completed the tests (if applicable for your integration), AfterPay will share the live keys. Forward the API keys to email@example.com, with the request to set up the link for production. ING will configure the keys in their system. Please follow the remaining instructions from ING to activate AfterPay on your production environment.
Last check (Only applicable for the BeNeLux)
Now that AfterPay is live, we only have to check whether orders are also coming in properly.
You can test this per AfterPay connection by placing a rejected order:
Go to the webshop, and place a product in the shopping cart.
Go to checkout and fill in the necessary information, for the email address you have to enter firstname.lastname@example.org.
Choose the payment method AfterPay and finish the order.
The AfterPay order should be rejected. If this is not the case and instead you receive a technical error or an authorization error please contact your AfterPay Implementation Manager.
Congratulations! You just went live with your AfterPay connection. Please notify your AfterPay Implementation Manager that you went live. If you encounter any issues in the upcoming week you can contact your AfterPay Implementation Manager. After that period you can contact our local Merchant Desk for help.
Introduction to the AfterPay Merchant Portal
You can go to the Merchant Portal here. Once logged in, you will also see an in-depth guide on how to best use it.
In the merchant portal you can:
- View and mutate your AfterPay orders
- Get financial reports
- Setup your branding in the AfterPay systems