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    PaymentServiceProvider

    MultiSafepay payment plugin for AfterPay and Buy Now Pay Later

    MultiSafepay is a popular PSP. You are able to offer AfterPay via MultiSafepay.

    Website:
    https://www.multisafepay.com/

    Type:
    PaymentServiceProvider


    Introduction

    This guide describes the steps to quickly install, configure, test and activate the AfterPay payment methods in your MultiSafepay connected store.

    MultiSafepay currently offers this payment method:

    • 14-day invoice - This is the default 14-day invoice payment method in AfterPay. It is primarily meant for business-to-consumer sales.

    The available payment methods per country for MultiSafepay can be found in this table:

    Country 14-day invoice Direct Debit Campaign invoice Fixed instalments Flex payment B2B invoice
    The Netherlands
    x
    Belgium
    x
    Germany
    Pilot
    Austria
    Pilot
    Switzerland
    Pilot
    Sweden
    Norway
    Finland
    Denmark


    Setup

    In this chapter we will explain how you can configure AfterPay for your MultiSafepay connected webshop(s).

    Test or live mode

    If you want to connect via MultiSafepay it`s not always necessary to start with a test key. This will be decided before the integration. As soon as you received a key from AfterPay it will be clear if a test or production key is shared.

    Configure test mode

    At this point you should have received the API keys from AfterPay. If this is not the case you can reach out to your contact person at AfterPay or to sales@afterpay.nl.

    The key will be shared with you and also directly with MultiSafepay. MultiSafepay will respond to this mail with the confirmation that they configured the key. Please follow the instructions of MultiSafepay to make AfterPay accessible for you to start testing.

    Note - The orders that are send to our test environment are not processed, invoiced and paid. We recommend testing AfterPay in a non-publicly accessible test environment, in order to prevent real orders from coming in during the test phase. If this is not possible, we advise you to block the payment method based on IP address or clearly indicate that the payment method is in test mode if this is also not possible.


    Testing

    After completing the setup the next step is to test the connection.

    Standard test scenarios

    Please submit the following test scenarios. To check your own test transactions proceed to paragraph check test order. Complete the table with your order numbers and send it to your AfterPay Implementation Manager. You can put multiple test cases in one order but please refer to the right order number after each testcase.

    # Test case Order number
    1. Test an order with multiple products
    2. Test an order with a fixed discount
    3. Test an order with a percentual discount
    4. Test an order with a shipping fee
    5. Test an order with an alternate delivery address
    6. Test an order with pick-up points (if applicable)
    7. Test an order with store pick-up (if applicable)
    8. Test an order with a house number addition
    9. Test and make sure the VAT is correcly received by AfterPay
    10. Test an order with a payment fee if applicable (not recommended to be used)

    Customer facing messages

    It is also necessary to check if the error messages are correctly shown to the customer.

    • Test a rejected authorize. Please make sure that the customer friendly message is displayed correctly in the check-out.
    • Test validation error. Please make sure that the customer friendly message is displayed correctly in the check-out.

    Check test order

    You are able to verify the transactions on the AfterPay side by yourself. You can do this with the "GET ORDER" call. You can send these calls for example with Postman. The response will show you how the transactions a registered on the AfterPay side. Documentation for the "GET ORDER" call can be found below.

    GET /api/v3/orders/{orderNumber}

    Returns the contents of the specified order

    Visual guidelines

    In this chapter we will explain the AfterPay visual guidelines you need to apply to your webshop.

    Logos and banners

    For convenience and a familiar customer experience, please integrate/enclose the AfterPay logo in your Checkout next to the payment method. Please refer to our Merchant Playbook for full details on how to make the customer experience smooth and frictionless.

    When Implementing the AfterPay logo throughout the shopping experience please ensure you are using our URL, not by downloading the image. The AfterPay logos are hosted on a Content Delivery Network (CDN) to ensure the best performance and availability for your website. Furthermore, you do not have to care about changes, which are all done by AfterPay.

    We provide two types of logos through our CDN - .svg and .png. We recommend using the AfterPay logo as a .svg file with regard to the quality and size of the file. If you prefer .png just change the end of the URL to .png. We also offer the AfterPay logo in different color schemes. Depending on your individual website background, choose the AfterPay logo that fits best.

    DescriptionCopy URLLogo
    AfterPay Checkout Logo in SVG, 4.3Kbhttps://cdn.myafterpay.com/logo/AfterPay_logo_checkout.svgAfterPay Checkout Logo in SVG, 4.3Kb
    AfterPay Black Logo in SVG, 5.44Kbhttps://cdn.myafterpay.com/logo/AfterPay_logo_black.svgAfterPay Black Logo in SVG, 5.44Kb
    AfterPay White Logo in SVG, 5.61Kbhttps://cdn.myafterpay.com/logo/AfterPay_logo_white.svgAfterPay White Logo in SVG, 5.61Kb

    Terms and conditions

    AfterPay mandates that it is mandatory for a consumer to be presented with AfterPay's terms and conditions and Privacy Policy upon checkout. Thus the option to display the T&C should be always enabled in the plugin configuration. In certain cases where you would like to incorporate the AfterPay T&C and Privacy Policy within your own Terms and Conditions, this must be done only with approval from AfterPay's legal counsel. After approval include the country specific T&C and Privacy Policy resources.


    Go-live

    In this chapter we will explain which steps you need to take to enable the payment method on production. For the final go-live a contract between you and AfterPay is required.

    Configure live mode

    After you have successfully completed the tests (if applicable for your integration), AfterPay will share the live keys. MultiSafepay will configure the keys in their system. Please follow the remaining instructions from MultiSafepay to activate AfterPay on your production environment.

    Last check (Only applicable for the BeNeLux)

    Now that AfterPay is live, we only have to check whether orders are also coming in properly.
    You can test this per AfterPay connection by placing a rejected order:

    STEP 1
    Go to the webshop, and place a product in the shopping cart.

    STEP 2
    Go to checkout and fill in the necessary information, for the email address you have to enter rejection@afterpay.nl.

    STEP 3
    Choose the payment method AfterPay and finish the order.

    RESULT
    The AfterPay order should be rejected. If this is not the case and instead you receive a technical error or an authorization error please contact your AfterPay Implementation Manager.

    Done

    Congratulations! You just went live with your AfterPay connection. Please notify your AfterPay Implementation Manager that you went live. If you encounter any issues in the upcoming week you can contact your AfterPay Implementation Manager. After that period you can contact our local Merchant Desk for help.

    Introduction to the AfterPay Merchant Portal

    You can go to the Merchant Portal here. Once logged in, you will also see an in-depth guide on how to best use it.

    In the merchant portal you can:

    • View and mutate your AfterPay orders
    • Get financial reports
    • Setup your branding in the AfterPay systems